ProUnity welcomed Karen Meulemans as its new MSP Operations Manager to the team. She adds a wealth of experience in communication and HR to the company’s success formula of tech and touch.
Her expertise seamlessly aligns with ProUnity’s mission: connecting talent and companies in a balanced and efficient manner. The team’s “fair forward together” baseline captures this idea: to strive for equal opportunities, transparency, and dynamism, with the goal to achieve strong and sustainable results through effective collaboration.
A Career Focused on Human Interaction and Results
Karen began her professional journey in the communications department at UZ Leuven University Hospital, where she experienced the importance of human interaction and clear communication. She then transitioned to a temporary employment agency, where she blended recruitment and communication with commercial client interactions. She had to learn to balance the need for business results with taking time for each candidate, even when chances were minimal for the person of finding work.
“Respect always remains important, even when you have KPIs to meet.”
ProUnity’s Unique DNA
Karen was immediately impressed by the efficiency of ProUnity’s in-house developed platform. She appreciates the skillfully designed technology, but really loves how it creates the basis for direct communication, boosting proactivity, strong team interaction, and clear collaboration.
“You work together on the essence: finding the best professionals for each assignment and deploying them fluently. The platform makes it easy, and that’s refreshing.”
At the same time, Karen emphasizes the importance of reflection and self-care as part of the process to optimize tools and collaboration, and leave room for strategic thinking: “Maintaining a healthy, productive work space and holding on to the ‘good vibes’ as part of the company’s DNA is essential. Hitting the pause button is part of that logic, because rest and reflection give you new strength to leap forward.”
Technology and human contact strenghten each other
Karen highlights the importance of the mutual reinforcement of ‘Tech and Touch.’ This harmonious fusion of technology and human interaction creates an efficient but also personal clients experience.She clearly sees that ProUnity’s approach increases service levels, saving clients time and money, and ensuring compliant collaborations. Because ProUnity developed its platform in-house, the team can quickly anticipate and then react fast with optimizations and new features.
“ProUnity’s MSP platform is a real help and supports the entire process. Of course, a good implementation is crucial to manage daily operations smoothly.”
Leadership and Team Development
Leading the MSP team, Karen is committed to openness and trust. She feels that you need to offer space for growth and development to keep each team member motivated and constantly growing. This ensures a positive and dynamic work environment, and high-quality services to each user.
“ProUnity? Open, transparent, warm, and professional. The open-door policy here creates a strong and engaged team.”
ProUnity’s transparent sharing culture is vital to Karen, even more because the MSP team has grown so fast in recent years: “All MSP experts deserve support in their professional growth. Open communication creates more engagement and constructive assertiveness. This has clearly contributed to the company’s success, and it also helps to streamline implementations and client support.”
Clients as strategic partners
ProUnity increasingly thinks along with its clients on a strategic level, beyond the operational tasks. By understanding clients’ vision and strategy, ProUnity becomes a partner with high added value, leading to sustainable relationships and new opportunities.
“ProUnity’s growth is not only a result of the platform’s efficiency, but also of the strong focus on human contact and strategic thinking.”
ProUnity’s approach is clearly proving to be effective. In recent months, the team has won five major tenders, and each day extra freelancers and suppliers join the marketplace, strengthening its position as a leading player in HR-tech.
Innovation in Action
ProUnity stands out by its forward-thinking style. Instead of talking about innovation, everyone works together in a healthy dynamic to produce continuous improvements. This is clear in the platform’s evolution, where user inmput quickly and often at no cost translated into concrete updates and upgrades.
“At ProUnity, we don’t just talk about innovation; we simply do it.”
The development of the mobile application for all platform users is a fine example. The constant close collaboration between MSP and the IT development teams makes that good ideas are swiftly executed, benefiting both individual clients and the whole user community.
Future Perspectives
Karen’s enthusiasm and expertise align perfectly with ProUnity’s further evolution. More companies and professionals are coming together to achieve the ‘perfect match’ via the platform. ProUnity also invests in further improvement of its services and its work environment, as it contributes to success.
“The combination of technology and human contact, strategic collaborations, and an open culture make ProUnity an exciting top-tier HR-tech company. Thinking strategically with our clients opens new opportunities and strengthens collaboration.”
In conclusion, Karen feels at home in ProUnity evolutiontowards new growth in clients, platform users, and employees. She welcomes her new role in defining and shaping the development of technology and strategic advice, and further boosting efficiency…
“It’s all part of helping our clients to save even more time and optimize costs.”